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A comment on Cloudflare silently deleted my DNS records. Parent comment

Re:Cloudflare silently deleted my DNS records by londons_explore on Monday February 24, 2020 @07:06PM (#22409733)
Except you can bet that a lot of cases will end up with a battle of back and forth emails arguing over whose fault it was and who should pay the $100.

The vast majority of support tickets are the customers 'fault'. They'll be things like setting up DNS records incorrectly, believing they don't need to pay a renewal with their old registrar just because they moved their DNS over to cloudflare, frustrations over cached resources, etc.

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Re:Cloudflare silently deleted my DNS records by iudqnolq on Monday February 24, 2020 @08:16PM (#22410103)
(op here) My belief is that I completely transfered everything to cloudflare, paid in advance, and didn't touch it. If this was as much my fault as any of the common tickets you listed I will deeply regret having posted this and will apologise to Cloudflare.
[ Parent | on HN ]