Re:Which of these Amazon Prime purchases are real?
by aguyfromnb on Monday February 24, 2020 @07:39AM
(#22403531)
>Sony is a good example.
The fact that you're bringing up a 15 year old incident proves that doing bad things can sting, perhaps scar permanently.
It's foolish to think there's a company that will always "do right". They are run by humans.
Re:Which of these Amazon Prime purchases are real?
by mixmastamyk on Monday February 24, 2020 @04:35AM
(#22402758)
I'm saying brand loyalty has lost its power now.
Sony is a good example. You say it's a reputable brand, yet sometimes they just lose it do something absolutely terrible. The first one that comes to mind is infecting willingly their customers with a rootkit in 2005 (https://en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootk...), but it's just because I don't follow up on those things as much. I'm sure there are ones in the last 5 years, although with PR firms doing their job as well as they do now, a quick google search will seldom return anything.
Companies don't have a customer first mentality anymore.
Loyalty doesn't mean anything for them, and so you being loyal to them makes no sense.
And it does mean a more complicated world, because you constantly have to reassess where to buy from.