Agreed. The problem is that generally the descriptions are so useless it's hard to know what's actually what. (For example recently I ordered a case for a Kobo Forma e-reader, and it was impossible to know how it would actually fold, because there were a few pictures, no video, no schematics, nothing. And the description was similarly unhelpful. It worked out okay though.)
> great customer service
I found it impossible to even get in touch with them :o (I wanted to ask where my package is, but they just kept naming the shipping vendor - "Deutsche Post", no tracking ID, no link, no actual contact to the relevant department.)
> saved credentials
Every webshop so far does it, and usually smaller ones provide ability to use PayPal.
> 5% back on purchases
How does that work? It's either priced into the price of everything or others pay for it, no?
Those are all things difficult to get consistently from a random web store.