It's both.
The idea of Universal Credit is a good one - it rationalised dozens of benefits into one programme.
Unfortunately the implementation is - because Tories - a terrible system that causes more problems than it solves.
Should "the system" really push capable people into valueless jobs at the cost of meaningful jobs that have no monetary value?
But I don't think the UK's or US's systems are like that; they just got hobbled together by being pushed in different directions by various groups with conflicting desiderata that combined to produce ridiculous incentives, and those incentives should be corrected.
Moreover, to the extent that valueless jobs and valuable non-monetary jobs exist and can be identified, the proper response is to explicitly target them (either with penalties or subsidies), not just allow anti-market-labor incentives to exist because "hey, not every job is worth doing, you know?"
The world makes a lot more sense when you realise that laws and regulations are primarily conceived and constructed to keep incumbents in power. Maybe we should vote in our representatives for life then they'd actually have to focus on making things better.