Re:Stripe refunds: fees from the original charge are not ret...
by ValentineC on Thursday February 20, 2020 @07:22PM
(#22379906)
I organise tech conferences as part of a non-profit.
If I've already started selling tickets, and had to postpone the event because of something like COVID-19, I'd be looking at paying Stripe something like $3,500 in payment processing fees (it's 3.4%+$0.50 here; and assuming $100k in ticket revenue) for the privilege of refunding my attendees.
It's not an amount that would sink our non-profit, but the full fee is also not something that we should have to pay, just because we want to do right by our attendees.
If I've already started selling tickets, and had to postpone the event because of something like COVID-19, I'd be looking at paying Stripe something like $3,500 in payment processing fees (it's 3.4%+$0.50 here; and assuming $100k in ticket revenue) for the privilege of refunding my attendees.
It's not an amount that would sink our non-profit, but the full fee is also not something that we should have to pay, just because we want to do right by our attendees.