Re:Stripe refunds: fees from the original charge are not ret...
by rladd on Thursday February 20, 2020 @01:14AM
(#22373080)
I was hit by this charge too, when doing some test purchases.
Support said "use test mode for that", but test mode is NOT adequate to fully test a live production system. The keys are different, the card numbers are different... it should work the same but may not.
With this policy change, there's no way to test a live production system without paying Stripe all the money it would have gotten if the charge were real.
And that's just a minor case. What happens if a huge fraudulent charge is made and we undo it before shipping product? We potentially get hit with huge fees, for no particular reason: Stripe doesn't have to pay those fees to the processor if there's a refund (Stripe cofounder, please correct me if I'm wrong).
That being the case, this is pure gouging and nothing else.
And gouging because others gouge is not a good reason or excuse. Be better, don't stoop to their level.
Support said "use test mode for that", but test mode is NOT adequate to fully test a live production system. The keys are different, the card numbers are different... it should work the same but may not.
With this policy change, there's no way to test a live production system without paying Stripe all the money it would have gotten if the charge were real.
And that's just a minor case. What happens if a huge fraudulent charge is made and we undo it before shipping product? We potentially get hit with huge fees, for no particular reason: Stripe doesn't have to pay those fees to the processor if there's a refund (Stripe cofounder, please correct me if I'm wrong).
That being the case, this is pure gouging and nothing else.
And gouging because others gouge is not a good reason or excuse. Be better, don't stoop to their level.