Stripe refunds: fees from the original charge are not returned

Re:Stripe refunds: fees from the original charge are not ret... by derrick_jensen on Wednesday February 19, 2020 @08:27PM (#22371975)

Honestly, I don't find their support helpful with fixing any of my issues, and asking the same question multiple times gives completely different responses. I managed to completely break the Stripe Test API (nothing works, always "in the process of deleting"), and I've been in support limbo for at least a week now.

Haven't looked into the alternatives, but I hope I can move most commerce over to Bitcoin since I can run that fairly cheap internally to the company (and bypass PCI compliance, etc)

EDIT: Maybe I was being overly critical in the first half, but in general implementation has been a bumpy experience. Most transactions on this platform are microtransactions, so it isn't that Stripe is expensive as much as I'm using it in an unconventional way, and not having a $0.30 static fee drastically changes my profit margins

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Re:Stripe refunds: fees from the original charge are not ret... by edwinwee on Wednesday February 19, 2020 @08:29PM (#22371983)

Hrm, not good. Could you add me to that email chain and I can help? ([email protected])

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Re:Stripe refunds: fees from the original charge are not ret... by derrick_jensen on Wednesday February 19, 2020 @10:16PM (#22372399)

Nah, I don't want to be that guy. In the meantime I've just locally stubbed all Stripe API calls, since internal integration tests are all I need for non-production uses. I've also reached the point where regular production deployments make sense (or at least the payments logic is stable enough).

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Re:Stripe refunds: fees from the original charge are not ret... by wonderwonder on Wednesday February 19, 2020 @08:33PM (#22371995)

I've always had pretty good luck on their freenode channel

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