Re:GitHub Outage
by LinuxBender on Wednesday February 19, 2020 @11:26AM
(#22366991)
How do people calculate and factor in the dependencies of 3rd parties into their SLA's?
[ Parent
| on HN ]
Some ITIL buzzwords to search:
- OLA (Operational Level Agreement; usually an intra-organizational dependency)
- Underpinning Contract (3rd-party)
Figure out what people want, and compare it to a worst-case scenario.
This helps me: https://uptime.is/