Re:Ask HN: Bad user experience angers and depresses me – wha...
by karmakaze on Monday February 17, 2020 @03:39PM
(#22350508)
I really feel for the position you're in. I've been in similar ones, but in smaller, more direct scopes (e.g. within a company) regarding technical issues other than UX.
This reminds me of "23 Minutes in Hell" which I've never read but was struck by the description of hell as 'annoying'. At first I thought that seemed lame, but then on further thought I realized at over eternity we could get used to many intense things. Annoying things no matter how annoying will always be annoying unless you can somehow psychologically reframe it.
Similarly, a girlfriend of mine used to always complain about a particular garage door which took forever to open. After hearing this many times and having shared her annoyance, I said that she should either do something about it or don't mention it as it will only linger in her mind amplifying it.
It's really unfortunate that these things are below the level where you're motivated to take action but elevated to the point of being intolerable. In hopes that you can get to the bottom of this, I'll just point out that you described this as 'an injustice that were happen to you' as where I would say that the injustice was inflicted on the public at large. I think it was something about you being hypersensitive to bad UX since you've come up with a plausible rational explanation of the situation but it doesn't lessen the experience. At least you don't also have an exceptional sense of smell. I'm always moving myself about in public transit to minimize my exposure to the wafting trails of former passengers.
This reminds me of "23 Minutes in Hell" which I've never read but was struck by the description of hell as 'annoying'. At first I thought that seemed lame, but then on further thought I realized at over eternity we could get used to many intense things. Annoying things no matter how annoying will always be annoying unless you can somehow psychologically reframe it.
Similarly, a girlfriend of mine used to always complain about a particular garage door which took forever to open. After hearing this many times and having shared her annoyance, I said that she should either do something about it or don't mention it as it will only linger in her mind amplifying it.
It's really unfortunate that these things are below the level where you're motivated to take action but elevated to the point of being intolerable. In hopes that you can get to the bottom of this, I'll just point out that you described this as 'an injustice that were happen to you' as where I would say that the injustice was inflicted on the public at large. I think it was something about you being hypersensitive to bad UX since you've come up with a plausible rational explanation of the situation but it doesn't lessen the experience. At least you don't also have an exceptional sense of smell. I'm always moving myself about in public transit to minimize my exposure to the wafting trails of former passengers.