Re:Tesla teardown finds electronics 6 years ahead of Toyota ...
by threeseed on Monday February 17, 2020 @05:18PM
(#22351419)
> Overall Tesla's customer satisfaction is really, really high
That's because most of the owners have new cars.
Wait until they need to have their car serviced by Tesla or until their batteries degrade and are subject to a forced OTA "upgrade" that removes capacity i.e. Model S.
https://electrek.co/2019/10/04/tesla-software-updat-battery-...
Re:Tesla teardown finds electronics 6 years ahead of Toyota ...
by whoanow on Monday February 17, 2020 @05:31PM
(#22351532)
I've had mine serviced a couple times, and it's been an absolute pleasure compared to my Audi or Porsche.
Re:Tesla teardown finds electronics 6 years ahead of Toyota ...
by rootusrootus on Monday February 17, 2020 @11:58PM
(#22353571)
There are horror stories as recently as today in r/teslamotors. Some of the service centers are quite good, some are just terrible.
Re:Tesla teardown finds electronics 6 years ahead of Toyota ...
by beart on Tuesday February 18, 2020 @08:29AM
(#22355863)
I'm not sure how this is unique to Tesla
Re:Tesla teardown finds electronics 6 years ahead of Toyota ...
by blaser-waffle on Tuesday February 18, 2020 @12:58PM
(#22358314)
Aye, I've dealt with Ford and Mazda dealerships that were utterly abysmal. Others were better. Hit or miss quality of dealerships and service centers is not a surprise and not a flaw of the brand per se.
"But Tesla is a luxury model that competes with Porsche and should make me feel fancy and be super nice etc etc" ...eh kinda, but not really, IMO. The S model does but future models are aimed at a more down-market segment and are going mainstream.
Overall Tesla's customer satisfaction is really, really high. Most owners are extremely satisfied with their cars, even if they have a few warts. They really are the Apple of the automotive world.