Ask HN: Bad user experience angers and depresses me – what can I do about it?

Re:Ask HN: Bad user experience angers and depresses me – wha... by loopz on Sunday February 16, 2020 @03:45PM (#22343649)

There's this story about the two shoe salesmen. The first one visited this hot climate country, and nobody was wearing any shoes. He got really depressed, said "Nobody is wearing any shoes here, goodbye" and left hurriedly with the next train. The other guy smiles arriving while looking excitedly around, and then exclaims: "Wow! Everyone is a potential customer. Nobody has even one shoe. I must set up shop immediately!"

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Re:Ask HN: Bad user experience angers and depresses me – wha... by gitgud on Sunday February 16, 2020 @03:51PM (#22343676)

Great metaphor, I think it's implying that bad designs could be a potential opportunity if viewed from the right perspective.

If you see a bad design, that you know could be better then don't be sad, you have a business opportunity!

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Re:Ask HN: Bad user experience angers and depresses me – wha... by loopz on Sunday February 16, 2020 @05:30PM (#22344153)

Yes, and also read about perfectionism.

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Re:Ask HN: Bad user experience angers and depresses me – wha... by wool_gather on Sunday February 16, 2020 @04:33PM (#22343894)

I'm not sure about this parable; it reminds me of Chesterton's fence. Our optimistic salesman may be completely ignoring the fact that no one is wearing shoes because no one needs or wants to.

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Re:Ask HN: Bad user experience angers and depresses me – wha... by unishark on Sunday February 16, 2020 @06:35PM (#22344408)

> Our optimistic salesman may be completely ignoring the fact that no one is wearing shoes because no one needs or wants to.

Isn't that perspective represented by the first salesman? Both are seeing the same limited data and drawing a conclusion about business potential. The second salesman may be wrong, but their optimistic view is still a possible one.

Especially since we know shoes can be plenty useful in hot climates and are 99 percent about fashion anyway.

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Re:Ask HN: Bad user experience angers and depresses me – wha... by craftinator on Sunday February 16, 2020 @04:59PM (#22344005)

Ah, but that is why Sales and Marketing were invented! Why else would we need to pay people to convince and manipulate other people into buying our product?

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Re:Ask HN: Bad user experience angers and depresses me – wha... by scott-smith_us on Sunday February 16, 2020 @06:02PM (#22344278)

+1 for the reference to Chesterton's Fence -- hadn't come across that one before.

Now I have a name for the tendency of bad supervisors that show up and announce "Things are going to change around here!" before they have any idea why things are the way they are.

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Re:Ask HN: Bad user experience angers and depresses me – wha... by nunja on Sunday February 16, 2020 @06:28PM (#22344382)

Hopefully we have now very effective sociopaths at work to fix this problem.

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