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Re:Apple store workers should be paid for time waiting to be... by topkai22 on Thursday February 13, 2020 @10:56PM (#22323845)
I don’t think so, unless they can’t get the experience quality issue under control and it starts damaging the brand. The stores serve an outreach component that 3rd party retailers can’t. As much as I hate them, the classes they host are always well attended and I’m pretty sure they have a small business coordinator that makes sales that won’t happen otherwise. They remain a major differentiation point versus Android to, enabling the forever tolerance of AAPLs insane margins.

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