Apple store workers should be paid for time waiting to be searched, court rules

Re:Apple store workers should be paid for time waiting to be... by derefr on Thursday February 13, 2020 @09:31PM (#22323501)

I would note that it's likely faster to buy the computer from the website/app while standing in the store, and then ask them to bring it out.

They're "more free" to do the pure bringing-stuff-out, because they know they might have to budget 30 mins or more for a complex purchase with lots of hand-holding and transferring and stuff, while a bring-out is always going to be short.

And, if you don't have your phone on you, you could buy a Mac using one of the demo Macs. I think that's almost part of the reason they're there, at this point—they certainly do prominently feature the Buy Now buttons on the kiosk modes they pop into.

[ Parent | on HN ]

Re:Apple store workers should be paid for time waiting to be... by hobs on Friday February 14, 2020 @12:07AM (#22324099)

I didnt ask them to bring it out - I walked in, they asked me what my purpose was, and I said "I want to buy the most recent macbook pro with an upgraded ssd, your middle tier option" and then they scheduled me to take a seat.

I guess I should have gone around the store and figured that out?

How would I have known that clicking a button on a computer in the store will get me a person faster than an actual person telling me they will get me a person and not just that same person eventually coming out knowing I clicked the button?

[ Parent | on HN ]

Re:Apple store workers should be paid for time waiting to be... by ghostpepper on Friday February 14, 2020 @02:20AM (#22324637)

I would not feel comfortable putting my credit card details into a display model.

[ Parent | on HN ]