Re:Apple store workers should be paid for time waiting to be...
by birdyrooster on Thursday February 13, 2020 @08:34PM
(#22323212)
Tim already has you covered, it's called shipping with required signature. They can deliver to your home or work.
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Re:Apple store workers should be paid for time waiting to be...
by stefco_ on Friday February 14, 2020 @12:49AM
(#22324255)
Amusingly enough I've had that method fail while ordering an iMac a few years ago.
I requested delivery-with-signature on a $4k iMac and it got delivered to another house three blocks away. They didn't ask for the signature (though they were supposed to); they just left a $4k computer on the curb. It was marked as delivered. I'm lucky to have an honest neighbor who brought it to my doorstep (no thanks to Apple and their logistics partners).
Re:Apple store workers should be paid for time waiting to be...
by yardie on Friday February 14, 2020 @08:44AM
(#22326400)
That's the couriers problem then. If a signature was required for a $4k item it's contingent on them to get it into the receiver's hands. Your neighbor saved you and the courier a great deal of money. Apple would have filed a claim and sent you another $4k iMac that UPS/Fedex/DHL would be paying for.
Re:Apple store workers should be paid for time waiting to be...
by stefco_ on Friday February 14, 2020 @11:46AM
(#22328001)
From a liability perspective you’re probably right. I just mean it’s Apple that picks the courier, and that that solution to delivery can fail in basically the same way as store pickup (as happened to me).
Re:Apple store workers should be paid for time waiting to be...
by _-___________-_ on Friday February 14, 2020 @02:28AM
(#22324665)
Apple's lucky that you have an honest neighbour. The computer wasn't your responsibility since you never signed for it.
Re:Apple store workers should be paid for time waiting to be...
by Klinky on Friday February 14, 2020 @12:06AM
(#22324096)
So you're saying "he's ordering it wrong"?
Re:Apple store workers should be paid for time waiting to be...
by leetcrew on Friday February 14, 2020 @09:23AM
(#22326749)
I see what you did there.
in all seriousness though, yes? if you have to wait for the item to be shipped regardless, why would you order it to a store instead of your front door? it's the worst of both worlds.