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A comment on Alphabet earnings show Google Cloud on $10B run rate. Parent comment

Re:Alphabet earnings show Google Cloud on $10B run rate by ethbro on Thursday February 06, 2020 @12:34PM (#22258140)
The problem is companies that treat support as a cost center.

A healthy company mines the hell out of it for feature discovery and product improvement.

These people are literally continually talking to your customers about what their actual pain points are!

[ Parent | on HN ]
Re:Alphabet earnings show Google Cloud on $10B run rate by koheripbal on Thursday February 06, 2020 @11:53PM (#22263331)
The problem is that that data is incredibly hard to mine.
[ Parent | on HN ]