I was one part of the latter group. And am also part of the former, evidently. User from the latter group hate it, rightly so, for bad UI and UX. I do, too. But then I see the intercontected processes you have to run a busniess. And you have to run your business, to a certian degree at least, digital. from that perspective, SAP sucks the less. Which kind of makes it a good software I guess?