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Re:Crema Coffee in San Jose Closes Due to ADA Lawsuit by wpietri on Monday February 03, 2020 @08:23PM (#22231375)
I don't think there's anything wrong with customers demanding ADA compliance. But the accusation here is that the lawyer involved is creating rafts of complaints, possibly false ones, to extract settlement cash. That would indeed be predatory.

I think the ADA on the whole is good, but the burden can fall disproportionately on small businesses. An awful lot of people's favorite neighborhood businesses are more or less break even; as here, a sudden, large expense can be fatal. I'd prefer it if there were programs to help existing small businesses convert. Making society available to everybody is everybody's business.

Re:Crema Coffee in San Jose Closes Due to ADA Lawsuit by zip1234 on Monday February 03, 2020 @08:24PM (#22231383)
Yes, it sounds like in this case there is systematic targeting of certain sized businesses in order to extract the maximum amount of cash. Big companies can afford compliance and lawyers. The little companies may not be able to.
Re:Crema Coffee in San Jose Closes Due to ADA Lawsuit by jxramos on Tuesday February 04, 2020 @01:36AM (#22233011)
Might even be a business possibility for someone knowledgeable with the law and how to demonstrate objective compliance. I thought in an earlier comment maybe a chamber of commerce could develop something, or some locals with disabilities who would like to be part of the process and maybe even used as witnesses.