Re:Command-line tools can be faster than a Hadoop cluster (2...
by fxtentacle on Thursday January 30, 2020 @02:29AM
(#22189595)
They didn't, that's why they called us to complain that our FTP server was offline...
Some of them also had one of those DNS-grabbing ISPs, so by mistyping the hostname they would accidentally connect to the wrong IP.
EDIT: I think I now got what you meant. When a customer says "my password is not working" then the first thing we do is check in the logs that the customer actually did connect to the correct server. That's like the number one issue, correct username and password but wrong hostname.
Some of them also had one of those DNS-grabbing ISPs, so by mistyping the hostname they would accidentally connect to the wrong IP.
EDIT: I think I now got what you meant. When a customer says "my password is not working" then the first thing we do is check in the logs that the customer actually did connect to the correct server. That's like the number one issue, correct username and password but wrong hostname.