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A comment on Ask HN: Who do you use to sell your ad space?. Parent comment

Re:Ask HN: Who do you use to sell your ad space? by dawson on Monday February 14, 2011 @02:41PM (#2218268)
I haven't had a great experience with your service or support so far. I registered two days ago and logged in, came back a few hours later and couldn't login anymore. On contacting your support (which took over 3 hours to respond), I was told no such account existed and was asked to register again. I did, and received an email this time saying it was a success and all was fine. I added my website and waited for approval, two days later and this afternoon I'm still waiting for approval, I emailed you saying can you approve it and suddenly it's now disappeared from my dashboard completely, not waiting for approval nor is it approved! I emailed support just over an hour ago and am now waiting for this to be resolved.
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Re:Ask HN: Who do you use to sell your ad space? by dawson on Monday February 14, 2011 @03:10PM (#2218410)
This was my fault and not BSAs, I didn't enter the URL correctly on submission, apologies.
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Re:Ask HN: Who do you use to sell your ad space? by toddynho on Monday February 14, 2011 @03:13PM (#2218420)
no worries, glad we could help get this sorted out for you!
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Re:Ask HN: Who do you use to sell your ad space? by toddynho on Monday February 14, 2011 @02:48PM (#2218299)
I can't argue with you on that - poor 1st experience. I assume you'd rather not share your domain submitted here... if you have a moment, would you mind emailing me the domain and/or account email you signed up with to [email protected] so that I can look into this for you?

It seems likely that you're somehow not receiving emails from the app, and I should be able to figure this out for you.

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Re:Ask HN: Who do you use to sell your ad space? by toddynho on Monday February 14, 2011 @02:53PM (#2218321)
ah, I see your account & support ticket, and the site was denied. I tried visiting the site URL and it doesn't resolve... which is likely why it was denied. I'm happy to help troubleshoot some more if you want to ping me at [email protected]
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