Re:Stadia owners on Reddit blasting Google over radio silenc...
by smt88 on Wednesday January 29, 2020 @01:37AM
(#22178039)
If radio silence (and ignoring users) were abnormal for them, sure. I could give them the benefit of the doubt.
With the context of Google's history though, this looks exactly like what it is: Google underestimating the amount of support and reassurance users need.
They had years to plan for the months after launch. They have 110k+ employees around the world with different holiday schedules. It's not like the holiday season took them by surprise.
Google is not a hapless toddler of a company. They've been around for 21 years, they have $40B in annual revenue, and they should figure out how selling things to humans works.
This is a company that fails at absolutely everything except ads, which is a dubious business to begin with.
With the context of Google's history though, this looks exactly like what it is: Google underestimating the amount of support and reassurance users need.
They had years to plan for the months after launch. They have 110k+ employees around the world with different holiday schedules. It's not like the holiday season took them by surprise.
Google is not a hapless toddler of a company. They've been around for 21 years, they have $40B in annual revenue, and they should figure out how selling things to humans works.
This is a company that fails at absolutely everything except ads, which is a dubious business to begin with.