Re:Microsoft to force Chrome default search to Bing via Offi...
by Spooky23 on Thursday January 23, 2020 @08:40AM
(#22127414)
The established norm is for the browser to ship a default and allow users to change it.
The difference here is that Microsoft is overriding the user choice without consent initially AND doing it again every time to patch Office 365, which your license agreement requires you to do every 90-120 days.
As with several recent Microsoft behaviors with Windows and Office, it is fundamentally disrespectful of the customer. As someone who has run a big End User Computing organization, having Uncle Microsoft modifying other vendors software undermines my ability to do my job and hold those vendors accountable for their product.
Itβs a shame because Office 365 is an incredibly positive thing. But with about a decade in, you have the next generation of managers in the company aspiring to make the 2020s equivalent of the 2000s triple play cable bundle. Unfortunately cable company aspirations nurture cable company customer focus.
The difference here is that Microsoft is overriding the user choice without consent initially AND doing it again every time to patch Office 365, which your license agreement requires you to do every 90-120 days.
As with several recent Microsoft behaviors with Windows and Office, it is fundamentally disrespectful of the customer. As someone who has run a big End User Computing organization, having Uncle Microsoft modifying other vendors software undermines my ability to do my job and hold those vendors accountable for their product.
Itβs a shame because Office 365 is an incredibly positive thing. But with about a decade in, you have the next generation of managers in the company aspiring to make the 2020s equivalent of the 2000s triple play cable bundle. Unfortunately cable company aspirations nurture cable company customer focus.