Re:U.S. to let airlines limit service animals on planes
by vkou on Wednesday January 22, 2020 @06:41PM
(#22123272)
> I just remember being so blown away that she assumed a stranger would be 100% on board with this tactic as to tell me about it unvarnished that I was stunned into silence.
It doesn't matter if you're on board with this tactic or not. What are you going to do? Tell the flight attendant? Will they believe you, or her? Do you think they will want to adjudicate a 'he said she said', when the consequences of adjudicating wrongly might be 'we harassed a person who has a legitimate service animal'? [1]
Are they going to throw the person in question off the plane, with a parachute? Ban them from flying with that airline? Sue them for tricking the airline?
Will taking any of these actions make the flight attendant's life easier?
The person who told you probably expected there to not be any consequences, even if you rat them out, and they are probably correct.
[1] The ADA loves these kinds of situations. I would be shocked if airlines didn't train their staff to uncritically accept claims that a dog is a service animal. The cost of accepting a dog on board are low. The cost of telling a person with a disability to go pound sand can be a six-figure lawsuit.
It doesn't matter if you're on board with this tactic or not. What are you going to do? Tell the flight attendant? Will they believe you, or her? Do you think they will want to adjudicate a 'he said she said', when the consequences of adjudicating wrongly might be 'we harassed a person who has a legitimate service animal'? [1]
Are they going to throw the person in question off the plane, with a parachute? Ban them from flying with that airline? Sue them for tricking the airline?
Will taking any of these actions make the flight attendant's life easier?
The person who told you probably expected there to not be any consequences, even if you rat them out, and they are probably correct.
[1] The ADA loves these kinds of situations. I would be shocked if airlines didn't train their staff to uncritically accept claims that a dog is a service animal. The cost of accepting a dog on board are low. The cost of telling a person with a disability to go pound sand can be a six-figure lawsuit.