Not unheard of on enterprise distributed machines. Before I was an engineer all my jobs were like this - two dudes (the only ones not in suits) tucked away in a dark room, changing our passwords for us when we forgot, setting up our email accounts, tweaking an internal firewall (so we couldn't watch nba games at work lol), shit like that. Machines were locked down, we couldn't install anything at all, they had to install it for us.