Having more features is actually a big problem, since it dilutes your core value, and creates customer confusion, as most will have differing ideas about what's "core".
The City, and just recently, The Table are both bigger competitors.
...so you're saying, reduce the feature set and make the smaller product more focused? That's a good idea; thanks for the advice!
I've been so discouraged about the whole thing lately, thinking I need to shut it down and do something else. Though, it sounds like, you're saying I'd be better off making some significant changes in my approach and seeing if that works.
I just wonder... when do I say, this isn't going to work. I guess that's the whole point of entrepreneurship... not giving up. :-)
[edit: not sure why I thought HN might advise me to give up. :-) ]
You may be better served finding a smaller niche and doing it really well, rather than having such a huge feature set that may be overwhelming to people on their first visit. You don't necessarily have to pivot to something less social, but I'm sure you can do some research and find out something that you already provide that church staff think could be much easier, and make that an emphasis.