DigitalOcean is laying off staff

Re:DigitalOcean is laying off staff by mywittyname on Friday January 17, 2020 @03:43PM (#22079044)

This is probably what I would do. Keep around the high margin customers like the OP, but do something with the Complainy Pants Inc; either force-migrate them to a higher cost service tier, throttle them until they leave, or maybe just slow down their service.

The key to remaining competitive in cut-throat industries is knowing where to spend your limited time and money.

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Re:DigitalOcean is laying off staff by busterarm on Friday January 17, 2020 @04:25PM (#22079523)

And now you've discovered the business model for Planet Fitness.

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Re:DigitalOcean is laying off staff by fishtacos on Friday January 17, 2020 @05:42PM (#22080339)

"either force-migrate them to a higher cost service tier, throttle them until they leave, or maybe just slow down their service. The key to remaining competitive in cut-throat industries is knowing where to spend your limited time and money."

How does this apply to Planet Fitness in any way?

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Re:DigitalOcean is laying off staff by mywittyname on Friday January 17, 2020 @05:57PM (#22080468)

Lunk Alarms are exactly this: a mechanism for ridding your company of high cost / high maintenance users to focus on the more profitable ones.

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