Re:'Break up big tech's monopoly': Smaller rivals join growi...
by tonystubblebine on Friday January 17, 2020 @11:46AM
(#22076275)
Re: support.
We let our Android app lapse because their automated tools incorrectly picked up a compliance error. I couldn't figure out a way to escalate that--their support was crazy bad.
That led me to look harder at our revenue. Android was 1/10 of the revenue that iOS brings in, with much lower retention, higher support costs, higher rates of credit card disputes.
So that pretty much sealed the deal for us--there's no reason to invest in the Google ecosystem.
Re:'Break up big tech's monopoly': Smaller rivals join growi...
by Aperocky on Friday January 17, 2020 @12:18PM
(#22076717)
Good call. I don’t know why people like apps so much when browser are just as good. I don’t download an application to order Chipotles, but somehow it’s necessary on a phone.
We let our Android app lapse because their automated tools incorrectly picked up a compliance error. I couldn't figure out a way to escalate that--their support was crazy bad.
That led me to look harder at our revenue. Android was 1/10 of the revenue that iOS brings in, with much lower retention, higher support costs, higher rates of credit card disputes.
So that pretty much sealed the deal for us--there's no reason to invest in the Google ecosystem.