This doesn't invalidate your core criticism, but there's no need to accuse him of trying to impose authority.
I've watched a lot of CGP grey and I just learned now, from you, that he's a college professor. I may have missed or forgotten it being mentioned a couple times, but I'm sure it's not front and center as you imply.
Being on YouTube is, tautologically, obvious from being on YouTube, but it's also necessarily obvious from being on YouTube, and a similar accusation of appeal to authority could be constructed for any other medium, e.g."it's best because I say so and I have a blog".
All of these things occur in non-ideal boarding scenarios as well. I don't see how they affect his solution more so than what we currently have.
It's like when a Toyota and a Freightliner crash into the same wall. They both crashed at the same speed, why is one damaged more than the other?
Maybe there is an algorithm that boards a plane faster when there are 2 handicapped people, 3 drunks, and 1 person being late. But how typical is that? And is it realistic to design the whole algorithm around that? I would argue it isn't.
If your data is truly random, you should pick the algorithm with the best average time complexity. Is your data random? Almost certainly not. It might be 'random enough', or it might not be. A real world data set may fall completely within the best case of algorithm A and the worst case of algorithm B, even if the average case of B is better than the average case of A.
In this case, the data points that are most likely to negatively affect an algorithm are specifically being excluded from the model. Far from comparing even the average case, we're comparing best cases. We aren't using a 'real world' data set. So it's an interesting simulation, but it isn't enough to reach any conclusions at all.
The problem with his analyses is that they're frequently wrong because he look at problems in a very academic way and severely oversimplifies them.
For example, his video about cars going through intersections makes perfect sense in a simulated world on a computer. But it falls down instantly in real life because it presumes that every car is identical, with the same mechanical characteristics, the same acceleration capability, the same connectivity (for the magic fictional traffic control signal), the same latency, they never break down, there are never any external factors at an intersection, and on and on and on.
Similarly, his plane boarding simulation falls down as soon as someone shows up late, or in a wheelchair, or with a bum leg, drunk, a baby, luggage that the wheel has fallen off of, etc...
He seems to live in a world where there is no difference between theory and reality. I still watch his videos, but I consume them as entertainment, not as documentaries.