I guess I could have been more clear. I was not primarily discussing this particular case of what Discord is doing. Instead of I was against the notion that I cannot have any expectations because something is free.

If you want to argue that Discords measure in this case are fair then I'm fine with that, but just something like "STFU the service is free" is not enough when it comes to these companies with massive impact on society, IMO at least.

Edit: After thinking about this a bit more, I guess the point is that if they are just dropping (potentially) malicious data, or in your case not letting a gorilla through the door. This does not have anything to do with the service being free as far as I can see, they can be argued for independently.

Instead I see people defending questionable behavior by pointing out that the service is free. And the point I tried to make originally was that I would like to at least be informed about the questionable behavior, so I have a chance to take this extra "cost" into account when I select a product.

I don't think people are defending the service just because it's free.

We simply cannot expect something to be had for free without making money to support the service. Unfortunately, one way to monentize the service is to sell user data.

I think a better one would be the postman unsealing and re-sealing your mail.

It's (mostly) a broadcast service. Them metaphor in this case, it's the radio station boosting your signal ...