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A comment on Gandi loses data, customers told to use their own backups. Parent comment

Re:Gandi loses data, customers told to use their own backups by Shalle135 on Thursday January 09, 2020 @10:37AM (#22002015)
It sounds like they didn’t have any backups at all but rather relied on a active-active replication link to a secondary storage.

Edit: who knows it may be related to the HPE issue.

https://www.bleepingcomputer.com/news/hardware/hp-warns-that...

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Re:Gandi loses data, customers told to use their own backups by jnwatson on Thursday January 09, 2020 @10:39AM (#22002041)
In other words, RAID is not backup.
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Re:Gandi loses data, customers told to use their own backups by mschuster91 on Thursday January 09, 2020 @10:50AM (#22002151)
What baffles me is that there seems to be no way for either the customer or a data-recovery company to flash a new firmware onto the drive after it has failed. Someone there wanted to spare the few millicents of copper trace for a JTAG port?!
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Re:Gandi loses data, customers told to use their own backups by marcinzm on Thursday January 09, 2020 @11:17AM (#22002404)
Probably to prevent supply chain firmware changes for hacking, espionage, etc.
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Re:Gandi loses data, customers told to use their own backups by deelowe on Thursday January 09, 2020 @10:57AM (#22002218)
Hmm... I wonder what the "incident" was. If it involved something akin to an "rm -rf," then of course their replication link didn't protect them.
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Re:Gandi loses data, customers told to use their own backups by fencepost on Thursday January 09, 2020 @04:45PM (#22006230)
Perhaps they were depending on snapshotting and were not prepared for some kind of hardware failure taking out the entire storage system.
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