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Re:A former Egyptian engineer found the secret to building a... by reaperducer on Sunday January 05, 2020 @10:42PM (#21966255)
Yeah, and the hordes of price sensitive customers will have no problem passing up your "nice" gas station for the one that's consistently 5 cents cheaper.

Clearly untrue, at least where I live.

There are two thriving chains of gas stations that do well because they offer superior customer experience. There are often lines inside and outside.

Then there are half a dozen other chains that are bare-bones and sell the gas for up to 30¢ a gallon cheaper. They don't have nearly the traffic as the nice chains.

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