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A comment on Managing product requests from customer-facing teams.

Re:Managing product requests from customer-facing teams by aklemm on Sunday January 05, 2020 @06:09PM (#21964886)
“ And as the PM, at a minimum you should commit to making some progress on at least one of those top-two issues every quarter or two.”

Thinking from the client-facing side, this would HAVE to be progress on BOTH items EVERY quarter or it’s hard to take it seriously. And taking each other seriously can often be part of the problem.

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Re:Managing product requests from customer-facing teams by brettcvz on Monday January 06, 2020 @10:32AM (#21969827)
I haven’t found this to be the case. If needed, you can always surface the constraint of “look, I have N other teams who are giving me their top two requests, in addition to trying to move goals X, Y, Z. I want to support you and move the ball forward on these issues, but I can’t do everything immediately”
[ Parent | on HN ]