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Re:Hard deadlines are not user-first by loco5niner on Thursday January 02, 2020 @05:55PM (#21940848)
I've started telling myself something and it's helped me to curb a bad habit:

"I'm not wasting this food by throwing it away, I wasted it when I let it go bad in the refrigerator"

If we really do care about the customer, we should be fixing the problem at the source, not trying to scramble to fix things after it's too late.

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