I see no problems with private companies charging a Fee to provide a better service.
https://www.creditkarma.com/tax
But -- the hard bits are state-specific support, and the supplementals K-1, 6250, et al. Anyone have first-hand experience with CreditKarma tax filing?
There's also TaxAct -- anyone tried it?
Overall i think CreditKarma is fine if you don't mind that you're sharing data with a company that would love to middleman you into signing up for a new credit card or something. I find their emails pretty easy to ignore and it's felt like a fair trade thus far, though I may look into the IRS offerings this spring and see what else is available.
edit: in California.
I've used it for the last 3 years in California. Quite simple, free, supports backdoor Roths. Tax returns were quickly accepted and paid out into my bank account.
Dunno about more complex use-cases (I don't own a home or a business, and I work in one state year-round), but definitely worth a look.
I now use https://www.freetaxusa.com - a little less hand holding than TurboTax, but if you know what you're doing it handles almost every situation and is, as advertised, free.
Is this the equivalent of the issue in the USA or is it more expensive or something? I get that free filing is kind of obvious as a right, but the online service really does give me $15 of value so I've never thought to be upset by it.