Are you seriously suggesting not to investigate an issue because the person at the other end is making money selling software they wrote? Heresy! Heaven forbid they might even fix the bug with a little information and improve the software for everyone - paying users and shareware users alike. It’s not always a zero sum game.

I didn’t know about ripcord until it was mentioned here and I’m about to pull out my credit card to buy a license just so that I might have an option for a slack client that’s not slack.