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Re:Boeing push to make training profitable may have left 737... by acqq on Sunday December 22, 2019 @05:14PM (#21860015)
The essay is from 2004, the whole book (240 pages) from 2010:

https://en.wikipedia.org/wiki/Obliquity_(book)

And TEDxWarwick talk:

https://www.youtube.com/watch?v=_BoAtYL3OWU

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