Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S...
by thesuperbigfrog on Monday December 16, 2019 @03:36PM
(#21806939)
It's all about Amazon's focus on customer service and customer satisfaction. By keeping customer happiness as a top priority, customers will continue to return for future business and trust Amazon in new categories.
They prioritize customer happiness above profit and put any profits made into growth, so they will continue to grow by making more customers happy and opening new categories.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S...
by sartethought on Monday December 16, 2019 @03:40PM
(#21806974)
AT&T are established utility monopolies. There is simply no comparison here. When Amazon owns the roads, or when they put UPS & FedEx out of business, then we can start making these comparisons.
As much as I'm concerned about monopoly and the potential for anti-competitive behavior... I'm impressed by how effectively Amazon operates at the scale that it does. It's not like Comcast or AT&T which operate horribly at scale. I wish they would get disrupted by Starlink or something and go out of business.
Amazon is an incredibly effective business.