My bad, I did word it in a universalist way there, whereas I was trying to give an anecdote to counterbalance the claim I interpreted as “automation is bad for ops people”.

I think that the secret sauce that makes our automation “good”, is that we’re growing as a company, which effectively dictates that both the supply of new ops tasks and the magnitude of existing ops tasks are growing along with us.

If we weren’t growing, we’d be taking away work with our automation (instead of clearing the way for more, different work).