Re:Ask HN: What mistakes did you make when starting as a con...
by nlh on Saturday December 07, 2019 @02:44AM
(#21729020)
I’ll second what Greg said in his sibling comment. One of the mental models I’ve learned is that if someone offers you a deal and you’re not special in any way, it’s not a real deal or there’s something more going on. “I charge everyone else X but I like you so you’re getting Y” screams scam/tactic/etc., and as even you pointed out, that’s basically correct (on the tactic piece).
That being said, if you’re working with someone who actually deserves a discount - a client referred by a friend, a startup on a budget, etc., then it’s totally fair. I’d just be wary of tossing around discount claims to everyone.
Re:Ask HN: What mistakes did you make when starting as a con...
by gk1 on Saturday December 07, 2019 @01:14AM
(#21728801)
Strongly agree with this, over hourly or project-based. I do monthly instead of weekly, but idea is the same.
One thing I disagree with is the automatic-discount thing. Firstly, I think it's cheesy. Makes me think of street vendors saying "...But just for YOU, I have a SPECIAL price!" Secondly, I think it cheapens the perceived value. As in, "Why is Joe throwing around 20% discounts? Is he desperate? Is he not confident in his abilities?" Etc.
Re:Ask HN: What mistakes did you make when starting as a con...
by fastbeef on Saturday December 07, 2019 @07:23AM
(#21729901)
“My ordinary rate is X000 per week, HOWEVER I’d love to work with you/this project/this stack/this industry so how does a 20% discount sound?”
Re:Ask HN: What mistakes did you make when starting as a con...
by giancarlostoro on Saturday December 07, 2019 @08:31AM
(#21730184)
I think I get what he was saying. I would say the discounted number instead of saying anything about percentages. Round up whatever that number is to nearest hundred. Saying $x748.35 is your weekly rate does sound kind of sad versus $x800. As an example. Still sounds professional.
Re:Ask HN: What mistakes did you make when starting as a con...
by HeWhoLurksLate on Saturday December 07, 2019 @10:48AM
(#21730836)
Or $750, for that matter. (Mind you, if they take $800, good for you!)
Re:Ask HN: What mistakes did you make when starting as a con...
by ngcazz on Saturday December 07, 2019 @04:07AM
(#21729258)
> Saying yes too fast means you need to charge more.
In this instance what’s the tactic to increase the price you’re quoting the client? Are they not going to think it’s weird you’ve changed your mind about the price?
Re:Ask HN: What mistakes did you make when starting as a con...
by scrollaway on Saturday December 07, 2019 @04:47AM
(#21729370)
What GP means is that you need to in general charge more. You don't charge more to the person who just hired you.
Per hour is not adequate for this type of work; you're delivering a product or service that will increase your client's bottom line, you're not a seat-filler who punches a clock. I charge in the smallest increment of time that I believe I can provide a meaningful impact or deliver a complete solution. When asked for a quote I translate my billing into weeks, as in $X000 per week. Accounting for admin tasks and paperwork, back and forth emails and phone calls, plus showing off the work completed and waiting for approval/notes, a week often seems like not enough time (I can't count the number of times a client asking for a simple font change took literally a week to order and get approval on). There are very rare instances where I know I can accomplish a task in days instead of weeks and if the client asks, I will bill in days instead.
"My rate is $X000 per week and my initial estimate is that this will take XX weeks to complete. I require an up-front retainer of X weeks to get started and I bill every two weeks after. Who should I address the initial invoice to?"
I would typically never reveal this tip, but here it goes: "I bill weekly and my normal rate is $X000. For you I would be happy to reduce that to $X000-20%." The client is told up front that they are getting a discount without having to ask for it and the Discount line item on the invoice(s) very much help in getting that invoice paid faster. The secret is that the rate quoted is always 20% higher than what my ideal number is. I make it rain discounts on everyone.
No one wants to have the rate conversation but I've noticed that clients who don't shy away from that talk or flinch at your rate will not be a problem. Clients who complain that you cost too much will be a problem. Politely suggest you are not a good fit for their project and end the call, you're better off. If you get to the point that your non-flinching clients say yes a little too fast to your rate, increase it. You want a little resistance, but not much. Saying yes too fast means you need to charge more.
And lastly, this is not about what work "costs" or "market rates", this is about what your completed solution is worth to your client and how much it will increase their bottom line. You're playing a different game so stop charging like you're mowing lawns or digging ditches. Charge more.