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A comment on Paypal's fraud prevention routine does it again. Parent comment

Re:Paypal's fraud prevention routine does it again by llimllib on Wednesday February 02, 2011 @11:02AM (#2170677)
I'm certain (non-sarcastically) that fraud is a Hard Problem. But it's not so Hard that Paypal doesn't make money; why do you claim it isn't possible for somebody to solve the same Hard problem but have non-atrocious customer service?
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Re:Paypal's fraud prevention routine does it again by rokhayakebe on Wednesday February 02, 2011 @11:39AM (#2170854)
Paypal lost millions of dollars every month to fraud in the beginning. Not a lot of companies can afford to loose thousands of dollars let alone millions.
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Re:Paypal's fraud prevention routine does it again by SoftwareMaven on Wednesday February 02, 2011 @11:42AM (#2170868)
I don't think it is impossible, just very, very hard (and expensive), made worse by having an entrenched incumbent who has very deep pockets.
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