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A comment on What happens when you add a new teller? (2008). Parent comment

Re:What happens when you add a new teller? (2008) by Spooky23 on Tuesday December 03, 2019 @06:51PM (#21698216)
That’s not true at all! A good GM understands throughput and may get bonuses based on that.

The retailer I worked at in the 90s also tracked the ring rate and time per customer for cashiers, and made scheduling and hour decisions based on performance.

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Re:What happens when you add a new teller? (2008) by tjpaudio on Wednesday December 04, 2019 @02:34PM (#21706046)
Thats great and all, but also not queue theory.
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