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Re:“We would like to apologize to the user for the error on ... by scribu on Thursday November 28, 2019 @08:08AM (#21657009)
Sure, I didn't mean that the company must be disbanded as soon as they make their first moderation error.

But perhaps they should pay a small fine for each account erroneously censored, so that they have a clear incentive to get better. (Who would levy that fine, in the context of multinational corporations, is a separate debate.)

Re:“We would like to apologize to the user for the error on ... by afiori on Thursday November 28, 2019 @10:45AM (#21658086)
I am more interested in who would design such fines. One of the great delusions we live in is that complex social problems have simple solutions.

As a practical example public train service in Germany was privatized some decades ago; obviously to guarantee quality the contract stipulate some quotas that need to be reached, one of these is that delays needs to be below a certain level; here comes a captcha, if a train is cancelled it does not count as a delay.

So the financial incentives are essentially to have little (but non zero) delays and cancel all trains with a above average delay.

You cannot game the system and expect the system is not going to game you.

Or better, are you going to be prepared for the consequence of a policy like the one you propose in practice?