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A comment on Apple Antitrust Probe – Responses to Congress [pdf].

Re:Apple Antitrust Probe – Responses to Congress [pdf] by mmastrac on Wednesday November 20, 2019 @09:16PM (#21590855)
This is incorrect [1] - they block questions on independent repair from Apple forums.

> Does Apple take any actions to block consumers from seeking out or using repair shops that offer a broader range of repairs than those offered by authorized technicians? If yes, describe each action that Apple takes and the reason for doing so.

Apple does not take any actions to block consumers from seeking out or using repair shops that offer a broader range of repairs than those offered by Apple’s authorized technicians. Customers are free to obtain repairs from any repair shop of their choice.

[1] https://www.cultofmac.com/620124/apple-support-forum-jessa-j...

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Re:Apple Antitrust Probe – Responses to Congress [pdf] by reaperducer on Wednesday November 20, 2019 @09:39PM (#21590964)
Just a couple of months ago I called Apple to get my 2012 MacBook Air repaired. Apple wouldn't touch it because of its age, but gave me a list of independent repair shops in my area that would fix it.

If Apple blocks people from getting independent repairs, when why are there Apple authorized repair third-party repair shops?

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Re:Apple Antitrust Probe – Responses to Congress [pdf] by PhasmaFelis on Wednesday November 20, 2019 @11:54PM (#21591559)
Did you read the link in the comment you're replying to?
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