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Re:Apple Antitrust Probe – Responses to Congress [pdf] by Jyaif on Wednesday November 20, 2019 @02:52PM (#21587753)
They are probably losing money on the services provided by Apple Care, but making money on regular repairs.
Re:Apple Antitrust Probe – Responses to Congress [pdf] by farisjarrah on Wednesday November 20, 2019 @03:34PM (#21588194)
Honest question as an owner of a current iPad with an active Apple Care subscription on it. What services do you actually get from Apple Care? My last Macbook did not have apple care and was like 6 years old, and I would still go into the Apple store and they would reinstall my OS from scratch for free. The only real perks I see from Apple Care is that it only costs you like $70 to get a broken part repaired instead of like $500 in the case of the screen/digitizer.
Re:Apple Antitrust Probe – Responses to Congress [pdf] by slavik81 on Thursday November 21, 2019 @02:41AM (#21592152)
AppleCare+ now covers accidental damage. It's very expensive, but repairs without it are even more so.

My wife's 13" MBP was destroyed by a 6oz coffee (while closed). That was a $3k mistake. If I had AppleCare+, it would have been 'repaired' for a total cost of $700.