A lot of people are already stating that most of the mess documented in this post is not necessarily the fault of Windows 7. The OEM is at fault for not installing current versions of Java and Flash. The OEM is at fault for installing Norton crapware instead of a decent antivirus. The software developers are at fault for producing a buggy game, etc. This is all true.

BUT a non-technical user will not know any of this. They will see all of this as the experience they had using Windows 7. If Microsoft cares about the experience users have on Windows 7 they must prevent OEM providers from shipping it in this condition.