Re:FedEx responds to The New York Times article from Nov. 17...
by munk-a on Monday November 18, 2019 @02:30PM
(#21567359)
Disregarding a lot of the other shade thrown at NYT in this comment section - forcing people into a phone call is definitely a dark user pattern. You're making it trivial for people to start giving you money while raising the barrier for them to stop giving you money - that's a trap that'll retain some subscriptions for no reason other than low effort and super slimy.
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