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A comment on What a Year at a Mechanic Shop Taught Me About Process (2016). Parent comment

Re:What a Year at a Mechanic Shop Taught Me About Process (2... by Scoundreller on Saturday November 16, 2019 @04:44PM (#21555173)
Take it to a non-dealership? My (slight) expérience with the BMW dealership is that they’re mindless flow-chart followers that can’t/won’t use their brains to think.

They certainly didn’t read my notes that indicated that I already swapped around the plugs and coils but the problem stayed in the same cylinder.

Their first course of action was to replace all plugs and coils.

Ugh.

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Re:What a Year at a Mechanic Shop Taught Me About Process (2... by maxerickson on Saturday November 16, 2019 @04:50PM (#21555208)
Was it warranty work?

They are going to do it the way that makes sure they get paid.

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Re:What a Year at a Mechanic Shop Taught Me About Process (2... by Scoundreller on Saturday November 16, 2019 @07:34PM (#21555827)
Nope, well out of warranty.

Ultimately, they missed out on a lot of work. Actual issue was a broken exhaust valve spring.

Indy got the same notes as me, immediately did a compression test and easily knew it wasn’t plugs/coils.

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