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Re:Ask HN: SaaS chatbot for free vs. charging users – what s... by trcarney on Friday November 15, 2019 @04:24PM (#21548907)
I think it depends on what your goals for the startup are. If you want to bootstrap it and keep the company smaller, charge. It will keep your growth rate more manageable.

If you want to get VC money, go for the users.

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