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Re:Why Dropbox Succeeded and Syncplicity Didn’t by dkarl on Friday January 28, 2011 @04:04PM (#2153516)
The top comment there doesn't seem insightful at all, especially when compared to the next comment from the Syncplicity founder. For instance:

No, shut up. People don't use that crap. They just want a folder. A folder that syncs.

Apparently every time somebody at Dropbox suggested more features, he was simply told to "shut up." It sounds like the Dropbox guys got it right simply by being not retarded, like the commenter but unlike any of their competitors. Not really; according to the Syncplicity guy, Dropbox built multi-folding syncing and discarded it after they realized they couldn't make it simple enough for users. The lesson is not to "shut up" and listen to people who know what they're doing; the lesson is to design your UI carefully and pay close attention to how users actually use your product.

No, shut up. Most of the world doesn't sit in front of their browser all day. If they do, it is IE 6 at work that they are not allowed to upgrade.

As the Syncplicity founder pointed out, it was more important to get coverage from tech journalists using Macs. (After all, if folks are stuck with IE6 and aren't able to install Firefox, how are they going to install Dropbox?)

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