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Re:16-inch MacBook Pro by hiei on Wednesday November 13, 2019 @10:37AM (#21525276)
Where did you get yours upgraded? I have a 2014 Macbook Air but I'm thinking most 3rd party shops won't touch an Air for upgrades
Re:16-inch MacBook Pro by pr0zac on Wednesday November 13, 2019 @11:01AM (#21525588)
On the 2010 models upgrading the RAM or hard drive just involved a specific screwdriver to take the back off. It took approximately 5 minutes to do at home.

Pretty sure its impossible to upgrade the Air unfortunately.