Re:Chicago book returns surge 240% after city eliminates fines
by moate on Monday November 11, 2019 @09:29PM
(#21511003)
Sure, they seem like that. But the study Chicago conducted showed that fines increased patron anxiety and were antithetical to the intended goals of library leadership in engaging their patrons.
So it actually may have actually been detrimental.
So it actually may have actually been detrimental.